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Privacy Policy

Your privacy is important to us. That is why we do not collect personal information from Customers unless provided by such Customer voluntarily and knowingly. If a Customer chooses to register or submit information to SOTLV, the Customer agrees to the use of such data in accordance with this Privacy Policy.

 

The term Customer, when used in this Privacy Policy, means any user of SOTLV’s Site (the “Site“) and/or the services available through the Site or otherwise provided by SOTLV (the “Services“).

 

 

Personal Information

 

SOTLV collects personal information when you request information of our Site and/or Services or when making a reservation, asking for your name, email address, country and telephone.

 

SOTLV uses this information exclusively to deal with your reservations, inform you about our services, and inform you in the future about any special offers or news about our Site. We use your return email addresses to answer the emails we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

 

In addition, SOTLV collects the following general data which is not personally identifiable information: browser type, Internet Protocol (IP) addresses, operating system type, number of clicks, pages viewed and other demographic information. We collect this information through automatic logging files.

 

 

Transfer of Personal Information

 

We do not rent, sell, or share personal information about a Customer with outside parties except to the extent necessary to complete a transaction. SOTLV guarantees that your personal data will not be forwarded to a third person or used for anything other than booking-related purposes.

 

Notwithstanding the above, SOTLV may disclose personal information when we report to credit card issuers, credit reporting, fraud checking agencies and debt collection agencies.

 

If Customer shares information using the Services with a third party’s Site, please note that we do not control our business partners’ use of such information, and their use of the information will be in accordance with their own privacy policies.

 

 

Cookies

 

A cookie is a piece of data stored on the user’s computer tied to information about the user. Our cookies do not collect personally identifiable information. Most browsers provide a simple method for turning cookies off; however, you should note that cookies may be required for certain features to work properly.

 

 

Third Parties

 

We offer links to other websites. Please note that when you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.

 

 

Limitation of Liability

 

SOTLV and its affiliates, or their respective directors, officers, employees or agents shall not be liable for any direct, indirect, special, incidental, consequential or exemplary damage arising from the Customer’s use of the Site or Services for any other claim related in any way to a Customer’s use with SOTLV’s Site or Services. these exclusions for direct, indirect, special, incidental, consequential or exemplary damages include, without limitation, damages for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, or any other commercial damages or losses, even if SOTLV had been advised of the possibility thereof and regardless of the legal or equitable theory upon which the claim is based.

 

 

SSL (Secure Sockets Layer)

 

Due to the SSL (Secure Sockets Layer) system installed on our Site, your credit card information (if you choose to pay by credit card) can be transferred to us online without being viewed by any outside sources. The Secure Sockets Layer represents an encrypted link between our server and your browser, which ensures that all communication between your system and our system will remain confidential. If you want to learn more about it please visit the following link: http://www.webopedia.com/TERM/S/SSL.html

 

If you choose to pay by credit card but still have some doubts about sending the data over the internet despite the SSL system, you can also send it via fax or call one of our Customer care team, who will be happy to process the payment for you over the phone.

 

If you have any questions regarding this policy or do not feel that your concerns have been addressed, please direct your questions to business@sotlv.com

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